Three Value-Creating Disciplines for Hospitality Success
Any business depends on successfully executing on three key disciplines: Sales, Operations, and Financial.
Sales & Marketing
Bricton realizes everything starts with sales and our team brings a very tactical approach to increasing revenues for hotels. From the General Manager (the rainmaker) to our line associates, everyone is involved in the sales process.
- Laser focus on garnering market share in order to dominate the market.
- Evaluate market, physical plant, & analyze current staffing.
- Begin in-depth & immediate training-Brictonize the sales approach.
- E-Commerce initiatives, direct sales effort and traditional advertising.
- Create detailed sales, marketing, and revenue management plan which is a living, breathing document.
- Involved in franchise sales management.
- Optimize relationship with franchise management and sales.
We fully utilize available measurement tools and technology:
- STR Report
- Action Plans, Monthly Goals & Reporting
- "Hotelligence" Reports
- Budget
- BLADE
- Sales Pro-accessibility & Transparency-Account Management
Operations & Guest Satisfaction
- Ensure personnel meets our standards and staffing is strong.
- Infuse Bricton culture into the team.
- Create energy and excitement.
- Emphasize independence, ownership and growth.
- Constant training from a corporate perspective.
- Sales is the KEY.
- Strict adherence to the budget.
- Cross pollination of ideas-BLADE.
- Annual franchise training for management.
- Hospitality University.
- Bricton Summit.
- Encourage growth within the company.
Financial Reporting
- Emphasize sales & satisfied customers.
- Revenues & guests are key.
- Strict adherence to the budget.
- Current staffing.
- Checkbooks & labor tracking.
- Implement procedures & reporting forms.
- Daily, monthly & annual transparent reporting
The Bricton team's experience in these areas has fueled our success over 30 years.